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| MESS AROUND TURNS AROUND WITH THE HELP OF CARTE CONSULTING |
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| BACKGROUND |
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| A local South Florida restaurant was ready to close its doors, or seek an alternative operating location, until they were introduced to Carte Consulting. The situation seemed bleak for this business, its owners dream and life savings. They really didn’t have the funding to relocate, where would they go, and even if they found a location, could they afford to move? It seemed inevitable with their negative cash flow position that what they had worked so hard to achieve was about to end. That is until Carte Consultants team of experts met with the owner, and immediately upon its evaluation of the business, decided that there was hope, this business had a great product, it only lacked organization and
implementation of sound business practices. |
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| ANALYSIS |
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| First off, the Carte team performed an evaluation of Mess Arounds’ operations, uncovering a lack of inventory control, budgeting, and a friendly caring owner giving away or underselling much of its product. Setting the business up to gain a positive cash flow was an immediate need. Next the team looked at ways to increase sales and
capitalize on the excellent customer service reputation of Mess Around. Carte discovered that the restaurant had a loyal customer base, willing to drive a great distance for a reasonably priced meal and friendly service. Analysis showed that the restaurant was busiest during breakfast, butwas missing out on the lunch and dinner crowd. |
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| RESULTS |
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| Carte instituted an accounting software program to manage the businesses inventory and sales receipts. Portions were analyzed and measured and only the days inventory was made accessible to staff,reducing shrinkage and better managing waste. inventory could now be tracked and organized.Now that the books were organized, profitability, inventory and margin were measurable. Carte Consulting introduced Mess Around to local businesses as a lunch resource through the distribution of flyers and in person sales calls. Mess Around began offering delivery service to a reasonable geographic area. Soon
lunch orders were increasing. A loyalty card program for repeat customers
was instituted, and breakfast customers were offered a discount on pre-ordered
dinners. Sales efforts were focused on catering opportunities, recognized as one
of the most profitable areas of the business. The owner now sees a bright future
ahead and by continuing to work with Carte, the potential for expansion. |
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